Help Center

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• Connect Facebook and Instagram
• Manage password and account security
• Connect Instagram Direct
• Connect email with HubSpot
• Understand messages and conversation history
• Review the Reports dashboard
• Connect SMS
• Review response statistics
• Control Autopilot handling and take over a conversation
• Connect an MCP client to Winly
• Create, edit, and delete workflows
• Troubleshoot common issues
• Configure workflow channels and settings
• Create and manage tags
• Set up the website chat widget
• Configure workflow triggers
• What happens if your payment fails
• Connect and manage integrations
• Review agent activity
• Navigate, search, and filter the inbox
• AI Pick
• How to update your payment method
• Add workflow actions, delays, and branches
• Compose and send messages
• Configure Copilot assistance
• Find and organize contacts
• Review workflow runs
• Saved Replies
• Manage contact details
• Handle Comments
• What happens to your data when your account closes
• Create and manage plans
• Configure report goals and funnel stages
• Manage the Media Center
• Manage team members
• Use Copilot in the inbox
• How to cancel your subscription