Manage the Media Center
Last updated: July 23, 2026
The Media Center is a shared audio-clip library. Its clips are available to workflow Send Voice Message actions; it is not an image or general attachment library for the Inbox composer.
Review the audio library
Each clip card shows its title, an audio player, an edit control, and a delete control. The page also displays the total number of clips.
Add an audio clip
Open Settings → Media Center.
Select Upload Clip.
Enter a title of up to 100 characters.
Choose Upload File or Record.
Preview the selected or recorded audio when available.
Select Save Clip.
Upload an audio file
The released form accepts one file at a time with a maximum size of 25 MB. Its customer-facing supported-format list is:
Format | File extension |
|---|---|
MP3 |
|
MPEG-4 audio |
|
Waveform Audio |
|
Ogg audio |
|
Advanced Audio Coding |
|
Wait for Clip uploaded successfully before closing the dialog or opening another settings page.
Record a clip
In Upload Clip, select Record.
Select Start Recording and allow microphone access when prompted.
Select Stop when finished.
Play the recording to review it.
Select Record again to discard it, or select Save Clip to keep it.
The recording stays in the dialog until you save it. Closing the dialog discards an unsaved recording.
Rename a clip
Select the edit control, change the title, and select Save. Renaming a clip also updates its label in workflow actions that reference the same stored audio URL.
Use a clip in a workflow
In a workflow Send Voice Message action, select Recorded Clip, then choose a clip under Select Voice Clip. Review Send a voice message for channel requirements and text-to-speech alternatives.
Delete a clip
Select the delete control and confirm Delete. A clip cannot be deleted while a workflow still references it. If Winly lists blocking workflows, remove or replace the clip in every listed workflow and try again.
Troubleshoot the Media Center
Symptom | Likely cause | Resolution |
|---|---|---|
The file cannot be selected | Its type is outside the formats shown by the uploader | Convert it to MP3, M4A, WAV, OGG, or AAC and select one file |
Upload fails | The file exceeds 25 MB or audio conversion failed | Confirm the size, play the source file locally, and retry once |
Recording does not start | Microphone access was denied or no input device is available | Allow microphone access for Winly, select an input device, and reopen the dialog |
Delete is blocked | A workflow still contains the clip URL | Remove or replace the clip in each workflow listed by the dialog |
A renamed title looks stale | The page or workflow editor has older data loaded | Reload once after the rename completes |